Welcome to BalancerWork! Experience innovation in balancing solutions that ease the handling of heavy tools by securely suspending them. Our high-quality products are designed to enhance productivity and safety on production lines and in workshops. Discover how our reliable equipments can transform your work environment today.

BalancerWork | User Privacy & Security Policy

Privacy Policy

Welcome to BalancerWork. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information in accordance with applicable laws in the United States, including the California Consumer Privacy Act (CCPA).

By accessing or using our website, you agree to the terms of this Privacy Policy. Please take a moment to familiarize yourself with our privacy practices and contact us if you have any questions.

Information We Collect

We collect various types of information to provide you with a seamless shopping experience, including:

  • Personal Identification Information: Name, email address, phone number, and mailing address.
  • Payment Information: Details necessary to process your payment, including credit card information.
  • Order Information: Products purchased, order history, and preferences.
  • Technical Data: IP address, browser type, and device information gathered through cookies and similar technologies.

How We Use Your Information

We use the information we collect in the following ways:

  • To process and fulfill your orders, including sending you emails to confirm your order status and shipping details.
  • To improve our website, services, and your shopping experience.
  • To prevent fraudulent transactions and monitor against theft.
  • To communicate with you about products, services, and promotions.

Sharing of Information

We value your privacy and do not sell your personal information. We may share information with third parties in the following situations:

  • With service providers who perform services on our behalf, such as payment processing and shipping.
  • To comply with legal obligations or respond to valid requests by public authorities.
  • To protect the rights and safety of BalancerWork, our users, and others.

Data Security

We employ industry-standard security measures to protect your information from unauthorized access and use. These measures include encryption, firewalls, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

Data Retention

We retain your personal information only as long as necessary to provide you with the services and fulfill the purposes outlined in this Privacy Policy. Upon request, we will securely delete or anonymize your personal information, except where required to retain it by law.

Your Rights and Choices

You have several rights regarding your personal information, including:

  • Access and Update: You can request access to your personal information and update it if necessary.
  • Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
  • Opt-out: You can opt-out of marketing communications by following the unsubscribe instructions in emails or contacting us directly.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. Cookies allow us to recognize your device and offer features such as personalized recommendations. You can manage your cookie preferences through your browser settings; however, disabling cookies may affect the functionality of our website.

For more information, please refer to our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.

This policy is effective as of 01/17/2025.

Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please feel free to contact us. Our team is dedicated to ensuring transparency and addressing any privacy-related issues you may have.